Fayette County Public Schools

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**Vision Statement: Every Student; Every Day**Mission Statement: To inspire every student to reach their full potential.**Statement of Goals: Focus on every student. Invest in our staff. Partner with our community.**.
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Technology Department Goals/Projects: 2023-2025

The goal of the Information Technology Department is to provide critical support to the staff and students of the district in achieving success through technology. Because technology plays such a vital role in day-to-day functions, it is the responsibility of the IT department to assist in fostering a productive and effective learning environment through various software and hardware devices. The services provided through Information Technology staff range from basic computer support and repair to data management, server maintenance, network communication and infrastructure to ensure all functions of the district’s needs are met and continue to evolve with the innovations of a digital era.
2023-2025 Upcoming District Infrastructure for All Schools/Sites:
 
Director of Technology:
Mr. Marlon Hill continues to seek new ways to improve district technology throughout all district schools and sites.
He oversees the overall infrastructure of the district, implementing upgrades in access points, network switches, power backups and network drops. Mr. Hill consistently brings in new technology for our students in order to help teachers with instruction throughout the district. These devices include Chromebooks and Apple iPads for student and staff use. Additional ActivPanel Interactive Touch Displays are being installed in classrooms throughout our schools for students to fully participate in daily instruction. FCPS has deployed new Dell Chromebooks to all core subject teachers in charging carts at all schools.
 
The technology department continues to seek new and innovative ways to implement additional tools to enhance learning in our district. Improving our network bandwidth is a continued improvement utilized in order to stay in front of future system requirements. With additional funding and grant funding, FCPS has received over 4,280 computers and iPads as a part of enhancing our student's instructional needs.
 
Field Service Tech I:
Mr. Smith provides support to all schools, troubleshooting laptops, iPads, MacBooks, active panels, smart boards, printers, copiers and any other technology support needs. He troubleshoots and resolves customer issues related to computers, phones, tablets, modems, internet, networks, software and more. Mr. Smith performs tasks such as answering customer questions to learn about and assist with any technology needs they might have. With his additional technology software skills, he was able to develop a new inventory tracking system to incorporate the old process with a new process of tracking.
  • Serves as the first point of contact for customers seeking technical assistance over the phone or email
  • Performs remote troubleshooting through diagnostic techniques and asking pertinent questions
  • Determines the best solution based on the issue and details provided by customers
 
Instructional Technology Tech II:
Mrs. Riedy, in conjunction with the Academic Team, works to create a yearly professional development calendar for all staff for technology training. She provides extensive training during extended staff development days as well as one-to-one trainings with any teacher or staff member in need. Mrs. Riedy provides an overview of the latest technology products available and tips on how to implement any device in the instructional lesson plan. Mrs. Riedy is available to assist teachers in finding technology that will keep students engaged and how to share instructional content effectively. She also provides teachers with enhanced capabilities for gathering and providing instructional feedback compared to traditional methods. 
 

Technology Administration Tech III:

Mrs. Turner plans, installs and supports the district technology system platform, including local and wide area networks (LANs and WANs). She maintains and supports servers, desktop and mobile equipment needs. She also manages help desk ticket operations throughout the day and collaborates with the director and the other techs on project execution.

  • Fully supports, configures, maintains and upgrades corporate customer's networks and in house servers
  • Installs and integrates new server hardware and applications
  • Keeps abreast of new needed updates pertaining to firmware, applications and software installation
  • Voice Over Internet Protocol troubleshooting and configuration